The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda

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cg.authorship.typesCGIAR and developing country instituteen
cg.authorship.typesCGIAR single centreen
cg.contributor.crpPolicies, Institutions, and Markets
cg.contributor.donorInternational Initiative for Impact Evaluationen
cg.coverage.countryUganda
cg.coverage.iso3166-alpha2UG
cg.coverage.regionEastern Africa
cg.coverage.regionSub-Saharan Africa
cg.coverage.regionAfrica
cg.creator.identifierBjorn Van Campenhout: 0000-0003-2404-7826
cg.identifier.doihttps://doi.org/10.1016/j.worlddev.2023.106374en
cg.identifier.projectIFPRI - Innovation Policy and Scaling Unit
cg.identifier.projectIFPRI - Systems Transformation - Transformation Strategies
cg.identifier.publicationRankA
cg.isijournalISI Journalen
cg.issn0305-750Xen
cg.issueDecember 2023en
cg.journalWorld Developmenten
cg.reviewStatusPeer Reviewen
cg.volume172en
dc.contributor.authorMogues, Tewodajen
dc.contributor.authorVan Campenhout, Bjornen
dc.contributor.authorMiehe, Carolineen
dc.contributor.authorKabunga, Nassulen
dc.date.accessioned2024-03-14T12:08:50Zen
dc.date.available2024-03-14T12:08:50Zen
dc.identifier.urihttps://hdl.handle.net/10568/140031
dc.titleThe impact of community-based monitoring on public service delivery: A randomized control trial in Ugandaen
dcterms.abstractIn many developing countries, poor delivery of public services remains an important problem. Through community-based monitoring, beneficiaries of public services can apply bottom-up pressure to under-performing service providers and their political leadership. In this spirit, the Government of Uganda organizes community fora – popularly known as barazas – where citizens receive information from government officials and get the opportunity to challenge them. We designed a cluster randomized control trial to assess the impact of this policy intervention on public service delivery in agriculture, health, education, and infrastructure. We further test the relative importance of the two main components of the intervention—information provision and citizen engagement. We also compare the effectiveness of barazas organized at the district level to the effectiveness of barazas organized at the sub-county level. Following a pre-specified confirmatory analysis, we do not find that the intervention has significant effects on general public service delivery, even though public services in the agricultural sector do improve. We discuss some of the potential reasons for this finding, including assumptions underlying the impact pathways, the political context in which the program was implemented, and challenges related to the evaluation of large policy programs.en
dcterms.accessRightsOpen Access
dcterms.bibliographicCitationMogues, Tewodaj; Van Campenhout, Bjorn; Miehe, Caroline; and Kabunga, Nassul. 2023. The impact of community-based monitoring on public service delivery: A randomized control trial in Uganda. World Development 172(December 2023): 106374. https://doi.org/10.1016/j.worlddev.2023.106374en
dcterms.issued2023-12-01
dcterms.languageen
dcterms.licenseCC-BY-4.0
dcterms.publisherElsevieren
dcterms.relationhttps://doi.org/10.1080/09614524.2018.1509944en
dcterms.replaceshttps://ebrary.ifpri.org/digital/collection/p15738coll5/id/8855en
dcterms.subjectresearch methodsen
dcterms.subjectdataen
dcterms.subjectagricultureen
dcterms.subjectdeveloping countriesen
dcterms.subjectpublic servicesen
dcterms.typeJournal Article

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